Delivering Exceptional Service
Clarus is committed to delivering the highest possible service levels at all times. We have invested heavily in workforce training, technology, and management systems. This includes ISO 9001, 14001, 27001, and 45001, as well as working with sector-specific governing bodies to attain relevant training and qualifications.
This helps us ensure that we can meet and exceed customer demands across quality management, environmental management, information security management, as well as health and safety, across every project.
As well as our ISO 9001, 14001, 27001, and 45001 certifications, our engineer network also holds all necessary accreditations for working as safely and effectively as possible on our customers’ sites, including offshore rigs, wind farms, and construction sites. This includes Constructionline, CHAS, CSCS, PASMA, IPAF, and Offshore Survival Courses (BOSIET, FOET, MIST, and GWO).
By gaining an in-depth understanding of our customers’ needs, our project managers work closely with our customers’ on-site teams to scope, survey, and design the best possible connectivity solution for each unique site. We have worked with a range of technologies to develop hybrid satellite / terrestrial networking solutions – LEO, 4G LTE, 5G, fibre – for settings including windfarms, hospitals, warehouses, building sites, and much more.
Once the survey and testing is complete and the network architecture has been designed, our engineering team can manage the full installation from start to finish. We can work independently, providing a fully-managed service from start to finish, or collaboratively as part of our customers’ on-site teams.
Once installed, our technical team proactively monitors our customers’ networks and deploys all necessary updates, ensuring that the environment is secure, stable, and performing at maximum capacity. Our customers have access to unlimited, dedicated technical support, achieving the highest possible QoS.